Privacy Policy

Information We Collect

When you book a class, register for a programme, or contact us, we may collect the following information:

• Your name and the name and age of participating children
• Contact details — email address and phone number
• Payment information (processed securely by our payment provider; we do not store card details)
• Dietary requirements or allergies you share with us
• Photos or videos taken during classes, if you have given consent

We also collect standard website analytics data — pages visited, device type, and approximate location — through anonymised tools. This data cannot identify you personally.

How We Use Your Information

We use the information we collect to:

• Process and confirm your bookings and communicate about classes
• Send you updates, schedule changes, or news about upcoming programmes (you can opt out at any time)
• Ensure the safety and wellbeing of children in our care
• Improve our classes and services based on feedback
• Meet our legal obligations under UAE law

We will never use your information for purposes unrelated to Petits Chefs Dubai without your explicit consent.

Data Protection

We take the security of your personal information seriously. All data is stored securely and access is limited to staff who need it to deliver our services. Our payment processing is handled by certified third-party providers who comply with PCI-DSS standards.

We retain your personal data for as long as you remain an active customer, or as required by applicable law. You may request deletion of your data at any time by contacting us.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited data with:

• Payment processors, solely to complete your transaction
• Service providers who help us operate our website and booking system, under strict confidentiality agreements
• Authorities, if required by UAE law or legal process

Cookies

Our website uses cookies to understand how visitors use the site and to remember your preferences. These are small text files stored on your device. You can control cookie settings through your browser at any time.

We use analytics cookies to measure traffic and performance. We do not use advertising or tracking cookies.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our services are designed for children aged 4–16, always accompanied by a parent or guardian. We collect information about children only as necessary to provide safe, appropriate classes, and we never use children's data for marketing purposes.

Parents and guardians are responsible for decisions about the personal data of children in their care. If you believe we hold information about a child that should be corrected or deleted, please contact us.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. We will post the updated version on this page with a revised effective date. Continued use of our services after any change constitutes acceptance of the revised policy.